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FAQs

What additional tools does Freeman House Recovery offer for life after treatment?

At Freeman House, we understand that your journey to recovery could leave certain aspects of your life uprooted. Perhaps your work life has been pushed into the background while you immerse yourself in our holistic treatment program. To ensure that each of our clients is equipped with the tools they need for the very best chance at a new life, we also offer an intensive 2-week virtual Job-Hunt Bootcamp program covering everything from defining your job hunt goals to managing your personal brand.

How do I know if I really need treatment for addiction?

Addiction is qualified by the fact that in spite of negative consequences being experienced by the ‘user’ the behaviour continues. Addiction begins as a coping mechanism before it becomes a problem. Anyone struggling with the ability to cope with life effectively would benefit from the program.

What type of person would feel at home at Freeman House Recovery?

Any person that has struggled with substance use disorder or self-destructive behaviours.

Is Freeman House Recovery registered with relevant authorities?

Freeman House Recovery is registered with Department of Health and Department of Social Development under the prevention of and treatment for substance abuse act, 2008 (act no 70 of 2008) regulation 27. Practice number 0995797.

Can I claim from my medical aid for treatment at FHR, and on what basis?

Freeman House Recovery is affiliated with all major South African Medical Aids. Depending on the medical aid policy, clients can claim up to 60% of the treatment bill. At Freeman House Recovery we assist with the medical aid procedure please contact us for more information

What do we treat at Freeman House Recovery?

We treat both substance abuse and gambling addiction, as well as behavioural issues such as gaming, sex addiction, shopping addiction, love addiction, co-dependency, and workaholism. We also treat co-existing conditions such as anxiety, depression, bipolar, burnout and personality disorders.

What treatment options are available at Freeman House Recovery?

We offer both primary (4 weeks), secondary and tertiary treatment (various extended care options) – in order to facilitate long term recovery.

How long do I have to be in a program? And, can I leave midway?

Leaving treatment without completing the program is highly inadvisable and a client would need to sign an RHT (Refusal of Hospital Treatment) form in order to do so. The form is to acknowledge that it is against therapeutic advice. Freeman House Recovery has a Strictly No Refund policy in place.

What are the benefits of inpatient programs?

It is very difficult to address issues whilst still being in the eye of the storm. In order for the client to get perspective as well as to grasp the principles of the program efficiently, inpatient treatment is optimal.

Should I go to a rehab close to home or far away?

In today’s age, technology allows us to continue a therapeutic process from anywhere in the world. This allows the clients to go further away to treatment initially and then continue aftercare closer to home. Visitation can be facilitated digitally and this isn’t always a bad thing: often families and other loved ones need the break and an opportunity to recharge their own resources.

What is available in terms of after-treatment support?

There will be face-to-face as well as online extended care options available.

Can friends/ family visit during my treatment?

Yes – visitation is permissible in-person or digitally on a Sunday.

We also facilitate a weekly family support program.

How is an individual assessed for suitability?

A professional member of staff (either social worker or registered counsellor) facilitates all assessments and intakes, as well as team handovers in order to provide holistic treatment options for the client.

How is detoxification handled by Freeman House Recovery?

The client will be assessed within 72 hours by our GP who will medicate (if necessary) the detox regime. The process will be monitored medically by 24-hour nursing staff. Any patients deemed unstable will be transferred to a hospital either via our staff or family. The family is kept abreast of developments by the treating practitioner.

How often will I see a therapist/ doctor/ nurse/ other?

You or your loved one will see a doctor on admission (within 24 hours) for an initial in-depth assessment and then have one follow-up within a week to make sure the detox process is being managed correctly. The nursing staff will be available 24 hours a day. The client will attend group therapy/ workshops at least twice a day and see their focal counsellor weekly.

How are my family members informed about my progress?

Feedback will be given to family members weekly in order to keep them involved in the process and supportive of extended care. A consulting psychiatrist will be utilised if necessary.

The family may make contact with the client weekly, on a Sunday, during visiting hours.

If there is a specific area of concern or a special request, family members may contact our offices at any time to check-in.

What is your confidentiality policy?

We are bound by ethical confidentiality boundaries. We only break policy if there is risk of suicide, homicide or child abuse.

What is the surrounding area/ accommodation/ food like?

The accommodation is set in the heart of Magaliesburg, surrounded by a mountainous vista abundant in natural beauty. Furnishings are upmarket and well-maintained. The House includes various facilities on-site which provide comfort and aid the healing process. For example, on-site gym, sauna, swimming pool, and gardens.We believe that in order for a client to recover he needs to have a supportive environment.

We make the most of our surroundings by incorporating activities such as hiking, visit to the elephant sanctuary, safari in the Pilanesberg Game Reserve and/or other encounters with nature. The program encourages a balanced lifestyle for the client going forward

The food is a big part of the treatment process at Freeman House Recovery. It ties in closely with the nurturing aspect of healing. Catering is Kosher under the Johannesburg Beth Din. Meals are balanced, nutritious and healthy in order to support physical recovery.

What holistic programs are on offer?

We have a multidisciplinary team in order to support and treat a client holistically. We also incorporate yoga, meditation, martial arts, physiotherapy, art, gym, gardening and bird watching.